Telecom Billing Software & Platform for Modern Operators
Rate millions of usage events, charge subscribers in real time, automate invoicing and protect revenue, all from one telecom billing platform.
When your billing system fights you every launch
Most operators do not have a billing problem in theory. They have these problems in practice, month after month.
Revenue leaking through the cracks
Unrated or misrated CDRs, silent mediation gaps and reconciliation you only catch after the invoice has gone out.
Every new plan needs a developer
Marketing wants a bundle live this week. The billing system needs a change request, a sprint and a release window.
Prepaid and postpaid live in silos
Two systems, two teams and no single view of the customer, because convergent charging was never really native.
Real-time charging bolted on
Balances update late, entitlements drift, and prepaid customers see a different reality than your billing does.
Interconnect settlement by spreadsheet
Multi-carrier settlement handled outside the platform, reconciled by hand, and disputed more often than you would like.
Change means a year and an SI
Every upgrade is a programme, every fix goes through a systems integrator, and nothing moves at the pace of your market.
EarnBill was built to end exactly these problems. It is a modern telecom billing platform for operators that need enterprise-grade charging without legacy BSS complexity.
Complete Telecom BSS Platform
EarnBill delivers a modern Business Support System (BSS) that unifies customer management, order processing, billing, and revenue operations into a single intelligent platform designed for telecom operators.
What is Telecom BSS?
Business Support Systems (BSS) form the commercial backbone of telecom operations, managing everything from customer acquisition to revenue realization. Unlike Operations Support Systems (OSS) that handle network operations, BSS focuses on the business side of telecommunications.
Modern BSS platforms integrate customer relationship management, product catalog, order management, billing, revenue management, and partner settlements into a cohesive ecosystem that drives business growth and operational efficiency.
Industry Impact
Advanced BSS solutions reduce operational costs by up to 40%, accelerate time-to-market for new services by 60%, and improve customer satisfaction through automated, error-free billing processes.
Core BSS Components
Customer Management
360-degree customer view, lifecycle management, and relationship tracking
Product Catalog
Centralized repository of services, plans, bundles, and pricing models
Order Management
Automated order capture, fulfillment orchestration, and provisioning
Billing & Invoicing
Usage rating, invoice generation, and multi-format billing capabilities
Revenue Management
Revenue recognition, reporting, forecasting, and assurance controls
Partner Management
Wholesale settlements, interconnect billing, and partner reconciliation
Modern BSS Architecture Benefits
Rapid Service Launch
Launch new products and services in days instead of months with flexible catalog management and automated provisioning workflows.
Revenue Optimization
Maximize revenue through accurate billing, reduced leakage, dynamic pricing capabilities, and comprehensive financial controls.
Enhanced Customer Experience
Deliver smooth customer journeys with real-time account access, transparent billing, and instant service activation.
Operational Efficiency
Automate manual processes, reduce operational costs, eliminate billing errors, and streamline workflows across departments.
Scalable Infrastructure
Cloud-native architecture that scales effortlessly with your business growth, from thousands to millions of subscribers.
Seamless Integration
Connect with OSS, CRM, ERP, and network elements through comprehensive APIs and pre-built connectors.
BSS + OSS Integration
While BSS manages commercial operations, it works in harmony with Operations Support Systems (OSS) that control network infrastructure. EarnBill's BSS smoothly integrates with leading OSS platforms, creating a unified ecosystem where service provisioning, network activation, usage collection, and billing work together automatically. This integration eliminates manual handoffs, reduces errors, and accelerates service delivery from order to activation.
Complete Billing Infrastructure
Everything you need to manage telecom billing operations at enterprise scale
Real-Time Rating Engine
Process millions of CDRs with sub-second latency. Handle prepaid and postpaid rating with instant balance checks and service control through the online charging system.
- Multi-format CDR ingestion
- Configurable rating rules
- Batch and real-time processing
Flexible Product Catalog
Create sophisticated pricing plans with time-based rating, volume discounts, bundles, and promotional campaigns.
- Voice, data, SMS services
- Bundle & package management
- Dynamic promotional pricing
Revenue Assurance
Protect revenue with automated fraud detection, leakage prevention, and comprehensive audit trails for compliance.
- Real-time fraud detection
- Leakage prevention
- Complete audit trails
Automated Invoicing
Generate accurate invoices automatically with customizable templates, taxation rules, and multi-language support.
- Flexible billing cycles
- Tax compliance built-in
- Electronic delivery
Payment Processing
Multi-channel payment collection with automated reconciliation and support for all major payment methods.
- Credit card & ACH
- Digital wallets
- Auto-reconciliation
Analytics & Insights
Real-time business intelligence with customizable dashboards, usage analytics, and revenue reporting.
- Revenue analytics
- Usage reports
- Custom dashboards
Telecom Billing Platform Capabilities
What an operator gets in the core product, with no separate mediation box or third-party charging engine to buy.
| Capability | EarnBill | What it does in practice |
|---|---|---|
| CDR mediation | ✓ | Collects CDRs in 12+ file formats, removes duplicates and normalizes them before rating. |
| Real-time rating | ✓ | Prices each event against the subscriber's plan as it arrives, with batch rating for postpaid cycles. |
| OCS | ✓ | Online charging over Diameter and RADIUS, with live balance checks and service control. |
| Prepaid billing | ✓ | Top-ups, balance buckets, validity rules and low-balance notifications. |
| Postpaid billing | ✓ | Monthly bill cycles, usage summaries on the invoice and prorated plan changes. |
| Convergent charging | ✓ | Prepaid, postpaid and hybrid plans on one account and one invoice. |
| Product catalog | ✓ | Plans, add-ons and pricing rules set up by the business team, not through a code release. |
| Bundle management | ✓ | Voice, data, SMS and VAS sold as one package with shared or separate allowances. |
| Revenue assurance | ✓ | Checks rated usage against source records so unbilled or misrated events surface before invoicing. |
| Interconnect billing | ✓ | Carrier-to-carrier rating and settlement for inbound and outbound traffic. |
| MVNO billing | ✓ | Several brands and resellers on one instance, separated by an N-level account hierarchy. |
| Wholesale billing | ✓ | Wholesale price lists, reseller accounts and partner statements. |
| Multi-currency | ✓ | Rate, invoice and collect in the customer's currency and language. |
| Payment processing | ✓ | Cards, bank transfers and wallets, with automatic payment reconciliation. |
| APIs | ✓ | REST APIs for provisioning, CRM, ERP and self-care portals. |
| Financial reporting | ✓ | Revenue, usage and receivables reports that finance can use without exporting to spreadsheets. |
From Network Event to Collected Revenue
Every call, session and data event moves through the same six stages. In EarnBill all six run on one platform, so a record never has to be exported, re-keyed or reconciled between systems.
Measure
Switches, gateways, packet cores and AAA servers record each call, session and data event as it happens.
AAA and usage capture →Mediate
Raw CDRs from 12+ formats are collected, validated, de-duplicated and normalized into one usage record.
Billing mediation →Rate
The rating engine prices each record against the plan, time band, destination and bundle allowance.
Rating engine →Charge
For prepaid, the OCS reserves and debits balance in real time over Diameter or RADIUS. Postpaid usage accrues to the account.
Online charging →Bill
Usage, recurring fees, discounts and taxes land on one invoice per account, brand or parent company.
Invoicing →Collect
Payments are captured, matched to invoices and chased through dunning when they fall overdue.
Payment collection →Revenue assurance is not a separate step at the end. Because usage never leaves the platform between stages, a dropped or duplicated CDR can be caught at mediation instead of on a customer's bill.
Built for Every Telecom Model
Flexible platform that adapts to your business requirements
Mobile Network Operators
Full-featured solution for MNOs supporting all network generations with advanced roaming and VAS integration.
MVNOs & MVNEs
Rapid deployment platform for virtual operators with white-label portals and smooth MNO integration.
Wholesale Carriers
Specialized features for carrier-to-carrier billing with interconnect management and partner settlements.
VoIP Providers
Purpose-built for internet telephony with SIP trunk billing, UCaaS rating, and DID management.
Telecom Billing in Production
Two of the operators running their billing on EarnBill today. Names are shared once an NDA is signed; the numbers are theirs.
Australian MVNO
Prepaid and postpaid mobile, multi-brand
B2B Telecom VAS Provider
Multi-line mobile app, US, UK and Singapore
- 14+ years working with telecom monetization architectures, starting as the core engineering team behind Enterprise jBilling
- 10Bn+ CDRs rated across 9 telecom deployments in 8 countries
- Prepaid and postpaid convergence on one account, one balance view and one invoice
- Real-time charging and rating over Diameter and RADIUS
- MVNO and ISP billing, from single-brand launches to multi-brand platforms
- Hybrid subscription and usage monetization in the same product catalog
Go deeper into the record: telecom billing experience · MVNO billing experience · convergent billing experience · usage-based billing experience
Seamless Integration
Connect with your existing systems and third-party platforms
RESTful APIs
Comprehensive API suite for custom integrations and automation workflows
Network Elements
Direct integration with switches, routers, and network infrastructure
ERP & CRM
Pre-built connectors for popular business management systems
Explore the Telecom Billing Stack
Each part of the telecom billing system in more depth, by component and by operator type.
How to Choose Telecom Billing Software
Most selection processes compare feature lists. The problems that hurt operators after go-live rarely show up on a feature list. These are the questions worth asking instead.
1. Start from how you charge, not from the feature list
If you sell prepaid, you need an online charging system that can reserve and debit balance while the session is live. If you are postpaid only, batch rating may be enough today. If you run both, or plan to, make sure convergent charging is native and not two products joined by an integration.
2. Test mediation with your own CDRs
Send a sample of real files from your switches and partners, including the messy ones with missing fields and duplicates. How the system handles bad records tells you more than a clean demo does.
3. Ask who launches a new plan, and how long it takes
If a new bundle needs a developer, a sprint and a release window, your marketing team will wait on billing every quarter. Look for a product catalog your business team can configure and test on its own.
4. Check the account hierarchy against your real structure
MVNOs with several brands, operators with resellers and B2B accounts with departments all need a hierarchy that can bill, report and collect at every level. Map your own structure onto the system before you sign.
5. Ask for production numbers, not benchmark numbers
How many subscribers and CDRs a day is the platform handling for a live operator today? A vendor with real deployments can answer in specifics. Ours are above: 10 million CDRs a day for one MVNO, and more than 10 billion CDRs rated in total.
6. Get a realistic go-live plan
A plain vanilla EarnBill deployment goes live in about a week. A full production go-live with data migration and integrations usually takes 8 to 12 weeks, and it can move either way depending on how complex your systems are. Be wary of any timeline that does not ask about your migration first.
Legacy BSS vs Billing-Only Software vs a Modern Telecom Billing Platform
| Capability | Legacy BSS | Billing-only software | Modern telecom billing platform |
|---|---|---|---|
| CDR mediation | ✓ | Sometimes | ✓ |
| OCS | Sometimes | Limited | ✓ |
| Real-time charging | ✓ | Limited | ✓ |
| Product catalog | ✓ | ✓ | ✓ |
| Cloud-native | Varies | ✓ | ✓ |
| Deployment time | Long | Short | Short |
| Configuration | Complex | Moderate | Highly configurable |
Legacy BSS suites cover the ground but are slow and expensive to change. Billing-only tools are quick to start but run out of road at real-time charging and mediation. A modern telecom billing platform should give you both: carrier-grade depth and the speed to change it yourself.
Telecom Billing Software FAQs
What is telecom billing software?
Telecom billing software automates the end-to-end billing lifecycle for telecom operators: from CDR collection and mediation, through rating and invoicing, to payment collection and revenue assurance. EarnBill's telecom billing software handles OCS, mediation, and rating in a single platform.
What is a telecom billing system?
A telecom billing system is the platform an operator uses to measure service usage, rate it against price plans, and produce accurate invoices. A complete telecom billing system covers CDR mediation, a real-time rating and charging engine, product catalog, invoicing, payments, and revenue assurance. EarnBill delivers all of these in a single telecom billing system instead of a stack of separate tools.
What CDR formats does EarnBill's telecom billing system support?
EarnBill's telecom billing system ingests CDRs across 12+ file formats and integrates with 5+ carrier feeds, including CSV, fixed-width flat files, XML, and JSON. Its mediation engine normalizes these records for rating and charging in real time.
Does EarnBill support both prepaid and postpaid telecom billing?
Yes. EarnBill's convergent billing engine handles prepaid, postpaid, and hybrid service models under a single account and invoice, with real-time OCS for prepaid and batch billing for postpaid.
Does EarnBill's telecom billing platform support MVNOs and wholesale carriers?
Yes. EarnBill's telecom billing platform serves mobile network operators, MVNOs and MVNEs, wholesale and interconnect carriers, and VoIP providers on a single instance, with N-level customer and company hierarchy so a parent operator can manage multiple brands and resellers from one system.
How long does it take to deploy EarnBill's telecom billing software?
A plain vanilla deployment of EarnBill's telecom billing software goes live in about one week. A full production go-live with data migration and integrations typically takes 8 to 12 weeks, and the timeline can change with the complexity of the operator's systems. Either way, it is weeks, not the quarters or years typical of legacy telecom BSS suites.
How do I choose telecom billing software?
Start from how you charge (prepaid, postpaid or both), then test mediation with your own CDR files, check who can launch a new plan without a developer, map your brand and reseller hierarchy onto the system, ask for live production volumes, and get a go-live plan that accounts for data migration. The full checklist is in the buyer's guide above.
How much usage does EarnBill's telecom billing platform handle in production?
EarnBill has rated more than 10 billion CDRs across 9 telecom deployments in 8 countries. One Australian MVNO on the platform serves 225K subscribers and processes about 10 million CDRs a day.
What makes EarnBill different from other telecom billing systems?
EarnBill is the only enterprise billing platform that combines OCS (Online Charging System), CDR mediation across 12+ file formats, Diameter/RADIUS protocol support, and N-level customer hierarchy in a single platform: deployed and operational in weeks, not quarters.
Ready to Transform Your Telecom Billing?
Join leading telecom operators who trust EarnBill for their billing operations