Case Studies

telecom billing

Implementation of a full fledged Telecom Billing System for an Australian Company

Implemented a full fledged Telecom Billing System for an Australian Telecom Company which provides their subscribers with various telecom services, such as mobile services, internet services, fixed line services and VoIP services. For each type of service, they had 2 or 3 different service providers or carriers who were providing the underlying networks and infrastructure.

Implementation-of-Billing-System-for-a-Call-Center-with-multi-brand-outlets

Billing and Revenue Management System for a Multi-brand Business Communications Company

This is a case study of a multi brand, multi country product company with much of their business based on answering services catering to different sectors like Call Centers for businesses and franchises, Live Call Answering for Legal and Medical fields, business phone systems and a lead qualification service.

Radio

Consumption Billing for an Internet Radio Streaming Company

This is a case study of a company based in the US which provides the hosting and internet streaming services. Their business model is to provide these services to the Radio Stations so that these stations can avail the streaming service over the internet and reach more and more audience over the internet. They have about 400 Radio Stations as their customers.

PCI Compliance

Payment Gateway Implementation for Cloud Service for PCI Compliance

Designed and developed Stripe integration with client’s billing system using Java based integration. Data migration of all customers to Stripe from existing gateway that was non-PCI compliant implementation. Implemented automatic update of the credit card info on the billing application using Stripe. Helped client become PCI compliant with this project.

Production Support

Production Support of Billing Systems

Supporting more than a dozen clients to resolve technical and billing issues in production systems. A dedicated team of engineers to support operations and smooth functioning of businesses heavily relying on their billing systems. Level 1 to Level 4 support with standard SLAs.

Performance Improvement

Performance Improvements of Cloud based Batch Processes using Spring Batch

Maintain & support a billing engine for client’s cloud platform. Parallel processing introduced for batch process that generated invoices through multi-threaded parallel processing strategy. Invoice generation process times brought down by over 100%. This helped speed up client’s operations and accounts functions.

Payment Gateway Integration

Payment Gateway Integrations and Reconciliation

Designed and developed Payment Gateway plugins for integrations with PayPal, Payflow (ACH), Payout Express Checkout, Paypal IPN, Paysafe, Worldpay, Stripe, EP2 (Australia), Authorize.net, Bank of America Payment Gateway, Paytrace, Braintree, Postfinance and more. Desgined and implemented Payment Reconciliation system for Bank of America payments.

Data Migration

Data Migrations for Billing Systems in Telecom Domain

Hard core experience with data migration projects. Seamless migration of millions customer records, invoices, payments, assets and orders. Services for reconciliation and verification of migrated data. Cutover planning and iterative data migrations on production environment.

BillingHub is now EarnBill, from the same team.

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