Global deployments

Customers

Since 2012, the EarnBill team has implemented and run Enterprise jBilling deployments for telecoms, ISPs, cloud providers and governments across 10 countries.

20+ Deployments
$5Bn+ Revenue Processed
7Bn+ CDRs Rated
10 Countries
14+ yrs Billing Experience
Full Deployment Registry

Global Deployments

Contracted Customer End Customer Region Vertical Deployment Year Excerpt Case Study
AppDirect / jBilling Shared once NDA is signed 🇦🇺 Australia MVNO 2020 4-brand postpaid MVNO on one platform, 12 mediation formats from 6 carriers, 100%+ revenue growth in 3 years Read Case Study ↗
AdenNet AdenNet 🇾🇪 Yemen ISP · Prepaid OCS 2022 Real-time OCS for prepaid mobile data balance checks, 3× capacity headroom for scaling, zero revenue leakage Read Case Study ↗
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States SaaS · Tools 2015 Multi-country - Multi-brand usage based billing, invoicing and payment collection Read Case Study ↗
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Government 2014 Payment processing and reconciliation engine for a US state government institution ,
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Cloud · IaaS 2017 Cloud IaaS revenue assurance across 12 countries: multi-level reconciliation, dual-tenant cost/margin tracking Read Case Study ↗
AppDirect / jBilling Shared once NDA is signed 🇨🇦 Canada ISP 2016 Canadian ISP billing, subscription management & customer operations ,
AppDirect / jBilling Shared once NDA is signed 🇦🇺 Australia Telecom · MVNO 2017 Australian NBN and Broadband service provider, Prepaid subscription billing, invoicing and payment collection ,
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Telecom VAS · B2B 2016 B2B MultiLine mobile-app billing across US, UK & Singapore. Multi-level customer account hierarchy, prorated subscriptions, CDR mediation, Interconnect mediation. Read Case Study ↗
Effects360 Effects360 🇯🇲 Jamaica ISP Reseller 2024 Fully automated ISP billing: SmartOLT zero-touch provisioning, proration engine, 5-step dunning & agent-wise collections, zero revenue leakage Read Case Study ↗
AppDirect / jBilling Shared once NDA is signed 🇬🇧 United Kingdom Cloud 2018 Usage based billing for Enterprise Voice Services ,
AppDirect / jBilling Shared once NDA is signed 🇬🇮 Gibraltar Triple-Play 2019 Convergent TV + internet + phone billing with set top box provisioning ,
AppDirect / jBilling Shared once NDA is signed 🇳🇿 New Zealand ISP · Broadband 2015 Subscription billing for Fibre based infrastructure provider selling network services to ISPs ,
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Media · Streaming 2015 Usage based billing for a radio station hosting provider, 400+ radio stations, UDR mediation, tiered pricing based on upstream and downstream usage. Read Case Study ↗
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States FinTech · Payments 2014 Billing and credit control for cash collection agency ,
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Tech · Logistics 2013 Billing for commercial trucking technology - subscription billing & payment collection ,
AppDirect / jBilling Shared once NDA is signed 🇺🇸 United States Cloud 2013 Billing for cloud workplace and virtual desktops ,
AppDirect / jBilling Shared once NDA is signed 🇿🇦 South Africa Technology · Media 2018 Subscription billing with teaser pricing for various digital product offerings ,
Madhur Agro Madhur Agro 🇮🇳 India Agro D2C · eCommerce 2025 Nationwide D2C commerce engine: triple app suite (customer, admin & delivery), real-time payment reconciliation and inventory control Read Case Study ↗
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ISO
27001
ISO 27001:2022 Certified
SOC
2
SOC 2 Type II Compliant
PCI
DSS
PCI DSS Compliant
99.9
%
Uptime SLA
24/7
Production Support
Business Case

The financial argument for switching to EarnBill

Enterprise billing errors are expensive. A 1% error rate on $10M annual revenue = $100K in write-offs, customer disputes, and churn. EarnBill's mediation engine and audit-grade rating eliminate the most common sources of revenue leakage.

Implementation speed matters too. Legacy platforms take 6–18 months with a large SI. Our engineering team has a proven playbook; we've done it 20+ times; that cuts time-to-production to 1–9 months depending on complexity.

No per-user/per-subscriber fees. At $500K+ annual billing volume, SaaS billing tools start charging per user or per subscriber. EarnBill runs on a fixed engagement model; so you keep your margin.

Get a TCO comparison for your stack →
1–9 Months to production vs. 6–18 months with legacy SI-led implementations
<1% Billing error rate post-deployment Mediation accuracy verified across CDR-rated deployments
$0 Per-user/per-subscriber fees Fixed engagement model; no hidden charges
99.9% System uptime SLA Backed by 14+ years of live production operations
7Bn+ CDRs rated without leakage Real-time mediation engine processing across live deployments
$5Bn+ Revenue processed accurately Across 20+ enterprise implementations since 2012
Common Questions

EarnBill Customers FAQs

Who is EarnBill?

EarnBill is an enterprise billing and revenue management platform built by Sarathi Softech Pvt Ltd, founded in 2010. Since 2012 it has been the core engineering team behind Enterprise jBilling (by AppDirect), delivering 20+ enterprise deployments across 10 countries on 4 continents, processing $5 billion+ in revenue and rating 7 billion+ CDRs.

Is EarnBill an established company?

Yes. EarnBill (Sarathi Softech Pvt Ltd) was founded in 2010 and brings 14+ years of enterprise billing and jBilling experience. It has delivered 20+ named deployments across 10 countries and 4 continents, processed $5 billion+ in revenue, rated 7 billion+ CDRs, and is certified to ISO 27001:2022, SOC 2 Type II and PCI DSS, with public testimonials from jBilling and AppDirect leadership.

Who builds and maintains jBilling?

EarnBill (Sarathi Softech) is the core engineering team that builds the code, ships the releases, and runs the enterprise deployments of Enterprise jBilling. AppDirect owns the jBilling brand and IP, while EarnBill engineers and operates the platform customers actually depend on, making EarnBill the team behind the engine rather than a reseller.

Is EarnBill enterprise-grade?

Yes. Over $5 billion in revenue processed, 7 billion+ CDRs rated, and 20+ enterprise implementations across 10 countries since 2012.

What is EarnBill's relationship with jBilling by AppDirect?

AppDirect owns the jBilling brand and IP. EarnBill (Sarathi Softech) is the engineering team that builds the platform's code, ships its releases, and runs its enterprise deployments, and has done so since 2012. EarnBill (jBilling++) is the enhanced evolution of that platform. In short: AppDirect holds the brand; EarnBill is the team behind the engine, not a reseller or intermediary.

Which companies use EarnBill for billing?

EarnBill powers 20+ enterprise deployments spanning national MVNOs, ISPs (such as AdenNet in Yemen), cloud and IaaS providers, media streaming, B2B telecom VAS, and D2C commerce (such as Madhur Agro, India), across telecom, ISP, cloud, government, fintech, media and logistics.

What types of billing does EarnBill handle?

Usage-based and convergent billing, CDR/UDR mediation, real-time Online Charging System (OCS), subscription and recurring billing, multi-currency invoicing, and revenue assurance for telecom, ISP, cloud and SaaS businesses.

How long has EarnBill been building billing systems?

14+ years. Sarathi Softech has been the core engineering team for Enterprise jBilling since 2012, delivering 20+ implementations across 10 countries.

In which countries has EarnBill deployed billing systems?

10 countries on 4 continents: the United States, Canada, the United Kingdom, Gibraltar, South Africa, Yemen, India, Australia, New Zealand and Jamaica.

Which billing segments has EarnBill delivered?

Of the 18 deployments in EarnBill's public registry, 9 are telecom operators across 8 countries: 2 MVNOs in Australia, 5 ISP and broadband operators (New Zealand, Canada, Gibraltar, Yemen, Jamaica), a B2B telecom VAS provider and an enterprise voice provider. 6 are usage-based billing deployments, including a US cloud IaaS provider billing across 12 countries. EarnBill also runs prepaid and postpaid convergence, real-time online charging (sub-10ms prepaid balance checks for AdenNet in Yemen), and hybrid subscription plus usage billing, including 20+ brands on a single instance.