ISP Billing Software
That Grows With
Your Network
Your Finance Team Shouldn't Spend Weeks Closing Books. Your Network Shouldn't Wait Months to Launch New Services. Enterprise-grade ISP billing for regional and mid-size Internet service providers.
Complete ISP Billing Management
Enterprise-grade capabilities without enterprise-grade complexity for regional and mid-size Internet service providers
If you're running a regional or mid-size ISP, you know the drill: Excel spreadsheets for usage reconciliation. Manual invoice adjustments. Delayed product launches because your billing system can't handle the logic. Revenue slipping through the cracks because CDRs aren't rated correctly.
You didn't build an ISP to run a billing department.
At EarnBill, we built our Internet service provider billing platform for operators like you. Providers managing 50 to 100,000 subscribers who need enterprise-grade capabilities without enterprise-grade complexity. Whether you're a regional fiber ISP, a wireless broadband operator, or a multi-service provider bundling voice and data, EarnBill handles every revenue stream under one roof.
Reduce Manual Work
Eliminate 80% of manual billing tasks with automated invoice generation, payment reconciliation, and dunning workflows
- Automated CDR processing
- Real-time usage rating
- Integrated payment collection
Launch Services Faster
Configure new pricing plans, bundles, and promotions in days, not quarters, without touching code
- Self-service product catalog
- Sandbox testing environment
- One-click deployment
Prevent Revenue Leakage
Built-in revenue assurance catches unbilled usage and rating errors before invoices go out
- Real-time fraud detection
- Usage reconciliation
- Complete audit trails
Why ISPs Switch to EarnBill
The right billing platform makes all the difference
The Problem With Current Solutions
Most ISPs we talk to are stuck between three bad options:
Generic SaaS billing platforms
Generic subscription billing platforms can't handle telecom-specific requirements. CDR mediation, real-time charging, reseller hierarchies, or prepaid/postpaid hybrids. You end up building custom integrations that break with every update.
Custom in-house systems
Built by your engineering team five years ago. They work... until they don't. Now you're the only company that understands the code, and every new service requires weeks of development. Your team maintains billing logic instead of building network capacity.
Legacy billing platforms
Outdated platforms that technically support ISP features but lack modern architecture. They're slow, brittle, and expensive to customize. Scaling past 10,000 subscribers often results in performance issues.
The EarnBill Difference
We built ISP billing software specifically for Internet service providers and telecom operators. Our platform handles the complexity of convergent billing. Broadband, VoIP, mobile data, leased lines, IoT, all rated, bundled, and invoiced automatically. Your network operations feed usage data (CDRs, RADIUS logs, API calls), and EarnBill converts it into accurate invoices without manual intervention.
Benefits for Every Team
EarnBill streamlines operations across your entire organization
For your finance team
Close billing cycles in hours, not weeks. Automated invoice generation, payment reconciliation, and dunning workflows eliminate 80% of manual billing work.
For your product team
Launch new services in days, not quarters. Configure pricing plans, promotional bundles, and usage tiers without touching code. Test in sandbox, deploy to production, and start billing immediately.
For your network team
Real-time charging integration (OCS) with your network elements. Whether you're running MikroTik routers, Cisco ASRs, or Ubiquiti AirMax, EarnBill ingests usage data and applies your rating rules automatically.
For your executive team
Full visibility into revenue streams, ARPU trends, churn indicators, and margin analysis. SOC2-compliant security and auditable billing trails mean your numbers withstand scrutiny from auditors, investors, and regulators.
Convergent Billing for Every ISP Service
Modern ISPs sell more than just Internet access. EarnBill lets you bill for everything your network delivers. On one platform, with one invoice per customer.
Broadband & Fixed Wireless
Rate residential and business Internet plans (DSL, fiber, cable, fixed wireless) with flexible pricing: flat monthly fees, tiered usage, speed-based plans, or pay-as-you-go. Handle FUP throttling, rollover data, and promotional discounts automatically.
VoIP & Telephony
Import call detail records (CDRs) from your softswitch (Asterisk, FreeSWITCH, BroadSoft) and apply per-minute or per-second rating. Support local, long-distance, and international call plans. Bundle voice minutes with data packages seamlessly.
Mobile & SIM Data Billing
Track usage per SIM card or eSIM with real-time balance enforcement. Handle prepaid top-ups, postpaid invoicing, and hybrid models. Apply different rates for roaming, tethering, or time-of-day usage.
Leased Lines & Dedicated Circuits
Bill fixed monthly fees for point-to-point connections or MPLS/VPN services. Add metered usage charges for burstable bandwidth or overage scenarios common in enterprise contracts.
Reseller & Wholesale Programs
Define multi-tier account hierarchies where sub-ISPs or channel partners resell your capacity. Automatically split revenue, calculate commissions, and provide each reseller their own invoice portal.
Private Networks & Managed Services
Handle complex B2B contracts for corporate clients, schools, or government agencies. Bill per-location or per-device with site-based allowances. Consolidate multiple service sites onto a single invoice.
Rating Engine Built for Telecom
EarnBill's billing mediation and rating engine handles the complexity that generic platforms can't
Custom CDR formats
Ingest usage data from any network element. CSV, XML, JSON, RADIUS logs, or proprietary formats.
Real-time charging (OCS)
Rate prepaid usage instantly to prevent service fraud or overuse.
Tiered & threshold billing
Apply volume discounts, data cap enforcement, and overage charges automatically.
Time-of-day & zone pricing
Charge different rates for peak/off-peak hours or usage zones (domestic vs. international).
Revenue assurance
Built-in checks catch unbilled usage, rating misconfigurations, and reconciliation errors before invoices go out.
Business Impact: What CFOs, COOs, and CEOs Gain
Measurable results that impact your bottom line
Eliminate Manual Billing Overhead
Your finance team stops spending 40+ hours per month reconciling spreadsheets, fixing invoice errors, and chasing payments. EarnBill auto-generates invoices, emails them to customers, reconciles payments via integrated gateways, and follows up on delinquencies with automated dunning.
Outcome: Reduce administrative costs by 60-80%. Reallocate your team to strategic finance work instead of billing firefighting.
Launch Services 10x Faster
Need to test a new pricing tier? Run a limited-time promotion? Launch a fiber-to-the-home service in a new market? Configure products, bundles, and promotional pricing directly in EarnBill. No development required. Test offers in sandbox, then deploy to production with a few clicks.
Outcome: Respond to competitive pressure in days, not quarters. Capture market opportunities before your competitors do.
Improve Cash Flow
Late payments drain working capital and force you to chase down customers manually. EarnBill integrates with payment gateways (Stripe, PayPal, ACH) to collect payments automatically when invoices are issued. Automated dunning workflows send escalating reminders to delinquent accounts. Email on day 7, SMS on day 14, service suspension warning on day 21.
Outcome: Reduce Days Sales Outstanding (DSO) by 30-40%. Convert receivables to cash faster, reducing reliance on credit lines.
Prevent Revenue Leakage
Unbilled usage, rating errors, and service fraud cost ISPs millions annually. EarnBill's revenue assurance engine validates every CDR against configured rate plans, flagging discrepancies before invoices go out. Real-time balance enforcement prevents prepaid customers from overusing services, while threshold alerts catch unusual consumption patterns.
Outcome: Recover 5-7 figures annually in previously lost revenue. Ensure every byte delivered generates accurate billing.
Scale Without Breaking
Legacy billing systems slow down or crash as subscriber counts grow. EarnBill's cloud-native architecture automatically scales to handle peak loads. Whether you're processing 10,000 or 10 million CDRs per month. Distributed processing means invoice generation, payment collection, and usage rating run in parallel without performance degradation.
Outcome: Grow from 1,000 to 100,000 subscribers without re-platforming. Pay only for the capacity you use.
Global Compliance Built-In
Expanding into new markets shouldn't require rebuilding your billing logic. EarnBill supports multi-currency invoicing (100+ currencies with live exchange rates), regional tax compliance (VAT, GST, sales tax), and localized invoice templates. GDPR-ready data handling ensures customer privacy, while SOC2 compliance means your billing data meets audit standards.
Outcome: Enter new markets confidently without hiring compliance specialists or rebuilding billing infrastructure.
Better Customer Retention
Billing frustration drives customer churn. EarnBill's self-service portal lets subscribers view invoices, check usage in real time, update payment methods, and manage account details. Without calling support. Transparent billing breakdowns show exactly what customers are paying for, reducing billing disputes and support tickets.
Outcome: Reduce billing-related support tickets by 40%. Increase customer satisfaction scores (CSAT) and reduce involuntary churn.
Real-World ISP Billing Scenarios We Solve
See how EarnBill handles complex billing challenges
Scenario 1: Regional Fiber ISP (2,500 subscribers)
Challenge: You offer residential Internet plans (100 Mbps, 500 Mbps, 1 Gbps) with flat monthly fees. You want to add VoIP service and usage-based pricing for business customers, without hiring a developer.
EarnBill solution: Configure new VoIP service plans, import CDRs from your Asterisk softswitch, apply per-minute rating, and bundle voice with data packages. Launch in 3 days instead of 3 months.
Scenario 2: Wireless ISP (8,000 subscribers) expanding into mobile
Challenge: You're adding SIM-based mobile data to complement fixed wireless. You need prepaid top-ups, real-time balance enforcement, and different rates for tethering.
EarnBill solution: Integrate with your mobile core via OCS protocol. Configure prepaid plans with auto-recharge thresholds. Apply tiered rates based on usage type. Go live in 2 weeks.
Scenario 3: Multi-service provider (50,000 subscribers) with reseller partners
Challenge: You wholesale capacity to 20 smaller ISPs who rebrand and resell your services. Each reseller needs their own portal, invoice branding, and revenue share calculations.
EarnBill solution: Set up multi-tier account hierarchies. Each reseller gets a branded portal showing their customers, usage, and commissions. Automated revenue splits eliminate manual reconciliation. Your finance team saves 100+ hours per month.
Technical Foundation: Built for ISP Environments
We know your network team needs confidence that EarnBill won't become another integration nightmare
Open Integration Architecture
REST APIs and webhooks let your OSS/BSS, CRM, and network management tools sync data with EarnBill seamlessly.
Mediation & CDR Processing
Support for custom CDR formats and real-time data ingestion means EarnBill adapts to your network, not the other way around.
High Availability & Security
SOC2-compliant infrastructure, role-based access controls, and GDPR-ready data handling protect your business reputation.
Continuous Platform Evolution
We actively update EarnBill with capabilities for emerging technologies. 5G billing, IoT tracking, satellite broadband, cloud packages.
Expert Implementation Support
Hands-on support from telecom billing experts helps you configure complex scenarios and migrate from legacy systems.
Frequently Asked Questions
Common questions about EarnBill for ISPs
How long does implementation take?
For a standard ISP deployment (broadband + VoIP), implementation typically takes 4-8 weeks from contract signing to go-live. Complex scenarios (wholesale programs, custom integrations, data migration) may take 10-12 weeks. We provide dedicated onboarding support throughout.
Can EarnBill replace our existing billing system?
Yes. We offer data migration services to transfer customer accounts, billing history, and usage data from legacy platforms. Our team helps you plan a phased cutover to minimize disruption.
Do you support our network equipment?
EarnBill integrates with most ISP network infrastructure. MikroTik, Cisco, Ubiquiti, Juniper routers; Asterisk, FreeSWITCH, BroadSoft VoIP platforms; RADIUS servers; and proprietary systems via custom APIs. Contact us to discuss your specific setup.
What's the pricing model?
We offer flexible pricing based on subscriber count and feature requirements. Most ISPs pay a monthly SaaS fee that scales with growth. Contact us for a customized quote based on your subscriber base and services.
Is training included?
Yes. We provide comprehensive training for your finance, customer support, and technical teams. Documentation, video tutorials, and ongoing support ensure your team can operate EarnBill confidently.
Ready to Transform Your ISP Billing?
Join leading ISPs who trust EarnBill for their billing operations