jBilling

jBilling is a leading open-source billing software globally. It has been widely recognized for its ability to manage complex billing processes. It is a highly configurable, customizable, and scalable billing solution and it is used in various industries like Telecommunication (Telco), Internet Service Providers (ISP), Cloud Service Providers (CSPs / IaaS), Software as a Service (SaaS) and Subscription-based business models like Streaming, IoT etc.

Key features

    • Flexible Billing Cycles
    • Pricing Models (Flat Rate, Pay-Per User, Tiered, Unit Tiered, Volume Based, Over Consumption etc)
    • Multi-currency and Multi-language Support
    • Company Hierarchy
    • Agent Incentive / Commission
    • Automation (Rating & Charging, Invoice Generation, Payment Processing, Dunning)
    • API Integration with other Systems (CRM, ERP, Payment Gateways, Tax Compliance Software)

History

The jBilling company was founded in 2002 by Emiliano Conde. He started developing billing software to meet the unique requirements of businesses that need a flexible and customizable billing solution. In a very short time, because of its open-source approach, jBilling quickly gained popularity among companies seeking a cost-effective yet powerful billing solution.

As jBilling progressed, it developed to handle the growing user base. jBilling has developed multi-currency and multi-language features that have gained more attention from global enterprises. jBilling also introduced commercial versions of the software to address the needs of larger organizations. The paid enterprise edition offers enhanced features, support, and services for businesses that require a more comprehensive, enterprise-grade solution.

In 2012, jBilling was acquired by AppDirect, a leading cloud service marketplace company. As a result of this acquisition, jBilling greatly expanded its capabilities and reach.

jBilling continues to thrive under AppDirect’s ownership, with ongoing development and updates to meet the needs of its users. There is no doubt that jBilling remains a popular choice among businesses that are looking for a billing platform that can be customized and scalable.

jbilling logo

Authorised

Partner

How jBilling Leadership views us?

Sarathi has worked in so many billing implementations, it is hard to count. They are likely the most knowledgeable jBilling expert in the IT services industry. Their experience combined with the professionalism, dedication and honesty makes them the ideal partner for a successful billing implementation.

Emiliano Conde

Former President & Founder, Enterprise jBilling Software Ltd

12 Years of

Journey with jBilling

2012
2012
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Engaged First Time

In the beginning, we started learning the functionalities and features of jBilling. We provided basic support and technical assistance to Enterprise jBilling customers.

2013
2013
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Provided support to two customers based in USA

In a very short time, we were able to address a wide range of customer needs, ensuring smooth operations and high levels of satisfaction. We supported existing Billing customers. One of the customers provides technology solutions to the commercial trucking industry.

2014
2014
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First Successful Implementation

The first successful implementation was for a global payment technology solutions provider in the FinTech industry. We also started providing support to an esteemed U.S. Government institution. This achievement not only demonstrated our technical expertise but also reinforced our commitment to delivering reliable and high-quality support.

2015
2015
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Supporting to customer in New Zealand and Two more successful Implementations

We started supporting an esteemed Broadband Provider in New Zealand, further showcasing our global capabilities. Additionally, we completed two more successful implementations. One of the customers is a technology solutions provider in the digital audio and podcasting industry in the USA. Another is from India, it provides multiple tools and customer support for businesses.

2016
2016
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Supporting to customer in Canada and One more successful Implementation

These milestones reflect our ongoing commitment to delivering high-quality solutions and support to clients across the globe. We started supporting a Canada-based ISP provider. Also, we successfully completed another implementation for a US/India-based mobile communication solutions provider.

2017
2017
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Supporting a customer in the US and One more successful Implementation

Our team's expertise and dedication ensured that each project is completed with the highest level of quality and customer satisfaction. We started supporting a Cloud Service provider from the USA and successfully completed one more implementation for a mobile virtual network operator from Australia.

2018
2018
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Provided support to UK and South African customers

Our commitment is to offer reliable and responsive assistance, regardless of where customers are. We have provided support to customers in the UK-based telecommunications provider and South Africa-based technology services provider.

2019
2019
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Became Core Engineering Team

We became the exclusive core team responsible for supporting all new and existing jBilling customers. This pivotal role highlights our deep expertise and unwavering commitment to providing comprehensive and consistent support across the entire jBilling customer base.

2019
2019
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Another billing system implementation at Gibraltar

This was an implementation of a Gibraltar based TV+Internet+Phone services provider. Our team's expertise ensured that the customer received a personalised assistance in a very localized, custom implementation.

2020
2020
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Successful Implementation for an Australian (regional) Telco

We successfully completed an implementation for an Australian telecommunications company while continuing to provide exceptional support to our existing customers.

2021
2021
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Honored to be an Approved "jBilling Channel Partner"

This partnership not only validates our capabilities but also empowers us to offer jBilling's robust solutions directly to our clients, providing them with seamless access to industry-leading billing software.

2021
2021
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Successful implementation for a National Telco in Australia

This was an upgrade of an existing Australian customer implementation through its expansion to a national level Telco. This transition highlights jBilling's scalability and adaptability, as well as our ability to support clients through some significant phases of growth.

2022
2022
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Telco Implementation for a Government Institution in the Middle East

We successfully completed a second telecommunications implementation for a government institution in Yemen. The successful implementation further strengthens our reputation as a trusted partner in complex and critical projects.

2023
2023
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Launched EarnBill

We transitioned our approach from a flagship service model (BillingHub) to a product-focused (EarnBill) strategy. This shift reflects our commitment to innovation and our desire to provide clients with a more versatile and scalable solution. EarnBill represents the next evolution in our offerings, designed to meet the dynamic needs of our customers with enhanced efficiency and value.

What is EarnBill?

In simple words, EarnBill is jBilling++. It has all the functionalities, features and core strengths of the Enterprise jBilling platform; and it has enhanced batch processing capabilities, more functionalities and features, and is blended with the latest technology.

Here is some context on why Sarathi Softech decided to build EarnBill.

It is very important to have both technical expertise and domain expertise along with experience when developing and maintaining any software application. Technology can automate processes and significantly enhance outcomes. When combined with domain expertise, it ensures the creation of a system that is not only more efficient but also designed for long-term sustainability.

Moreover, integrating domain knowledge into the development process allows for a deeper understanding of the specific challenges and requirements unique to the industry. This enables the creation of tailored solutions that address real-world problems effectively. With the right blend of technology and domain expertise, businesses can achieve higher productivity, reduce operational costs, and stay competitive in an ever-evolving market.

Investing in this balanced approach leads to robust systems that adapt well to future changes and innovations.

It is with this philosophy that Sarathi Softech launched EarnBill—a platform designed to seamlessly merge advanced technology with in-depth domain expertise. EarnBill is built to deliver optimized billing solutions that not only meet but exceed industry standards and reduce the expenses that need to be paid in the future.

The EarnBill platform maintains the core strengths of the Enterprise jBilling platform and builds on top of it a more sophisticated and a more modern platform which is natural progression for a sturdy system such as jBilling.

Endless opportunities to increase revenue

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