ISP Billing

The ISP Landscape

EarnBill’s ISP Billing System caters to the whole gamut of requirements stemming from Internet Service Providers. The Internet Service Providers are not merely the traditional broadband internet providers anymore. While that traditional internet service (using the cables and routers) is still very much a valuable service, the advent of technology has changed the way ISPs conduct their business. They have expanded their services into internet and telecom related sub sectors and what is known as the “Value Added Services”.

EarnBill caters to not only rating, charging and invoicing of the traditional internet service model, but also many new related sectors and services that have come up in recent years.

The diagram shows various sub-sectors or services that are aligned with the internet services provided by the ISPs.

ISP Billing Landscape

EarnBill’s ISP Billing System|ISP Billing Platform for Internet and Value Added Services

  • Traditional Broadband Internet

The traditional broadband internet is provided as a cabled internet service, however this is fast expanding with dish based internet service (wi-fi internet) and internet via cable TV services. Some ISPs provide various bundles of these services together. For example, providing Cable TV (with various TV channel offers) + Internet + Voip Phone line as a bundle. Such services are gaining popularity where the TV service, Internet and the Phone service are all provided under one plan by one provider.

EarnBill provides flexible features in its comprehensive Product Catalogue such as defining and configuring usage plans with bundles, providing included minutes for calling, providing monthly free usage of internet data and more.

EarnBill features that help traditional broadband internet service providers:

  • Leased Lines

A number of ISPs are also turning into Leased Line service providers. Their target customers are corporations that require high speed internet on their premises. A leased line service comes bundled with static ip addresses and sometimes with relevant routers and equipment.

The Leased Line providers are using innovative charging methods for attracting businesses to use their services. The traditional leased line service uses subscription billing and charges customers their bills on a quarterly basis or on an annual basis. However, more and more leased line providers are now using innovative pricing strategies such as the Burstable Billing.

EarnBill provides a dozen different pricing strategies to measure and rate the usage. Some of them useful for leased line providers are the Burstable Billing or 95th Percentile ChargingTime of Day pricingTiered PricingVolume Pricing and Flat Rate Pricing with free usage pools.

EarnBill features that can help leased line providers are:

  • VoIP Phones

EarnBill can provide effective mapping for VoIP Phone bundles that are different VoIP services plans including multiple phone numbers or extension numbers and VoIP phone instruments. For example, with EarnBill you could set up a growing plan where the number of VoIP Phone extensions (or VoIP numbers) could keep increasing on the existing plan, with just an additional monthly rental fee for the additional number and a phone instrument.

EarnBill allows tracking, rating and charging of VoIP Phone usage using its billing mediation module.

tiered pricing

An EarnBill invoice used for charging 2 different VoIP Plans with different extension numbers is shown on the left.

  • PBX/EPABX

Some ISPs extend their services to provide PBX or EPABX phone and extension services for business and corporate offices. The diagram shows how the PBX or EPABX phone extensions could be deployed in an office set up.

ISP billing solutions

EarnBill’s asset management capabilities clubbed with its tracking of extensions on subscriptions help with itemised billing for each PBX or EPABX extension number. The Account Hierarchy feature allows mapping of various departments inside an organisation into sub accounts, thus tracking bills and usage department wise. This is a very good feature allowing corporate the segregation of their phone usage and associated costs.

  • Private Networks

Some providers offer internal private networks with wi-fi extensions in the business premises, manufacturing facilities and office spaces. Such private networks are accessible by authorised personnel and devices and carry a more strict security. It may or may not offer internet services to the authorised devices depending on the type of service involved.

With the growing importance of internet related security aspects, more and more providers offer such networking solutions along with the internet service. The service provides implementation of the private networks with routers and other security configurations such as the network firewall, the logical network segregation etc.

EarnBill helps such services by allowing them to set up flexible plans that can charge for router devices with licence fees from the maker, add reseller’s annual fees if any, one time installation fees and the annual recurring maintenance fees etc. The flexibility to add special devices, routers and anti virus software etc on the fly into the charging mix makes it convenient for the providers to cater to complexity involved in each implementation.

  • Mobile SIM based Internet Data for B2B Services

This is an emerging trend that ISPs are tuning into fast. Here, the ISPs use mobile SIMs (set up using a tie up with a Mobile Services Provider) to provide internet services. These SIMs would not have voice or SMS facilities on them, just the mobile data service. However, the application of such service has many takers in the industry:

    • Vehicle Tracking and Diagnostics

The IoT devices set up in the cars and trucks are used for the vehicle tracking and diagnostic purposes. Such IoT devices track the vehicle health and stream the data about the health of the vehicle and its whereabouts (latitude/longitude or GPS system data) to a Cloud based software system. Such systems help in management of vehicle fleets and early detection of any vehicular health problem.

EarnBill helps with billing and charging of such IoT Billing use cases, with an effective out-of-the-box support for asset management and inventory control. EarnBill also helps with the data usage tracking on the mobile SIMs through the billing mediation module to charge the end customers as per the usage.

      • Bank ATMs

Bank ATMs can use mobile SIMs to connect to the private networks set up by the banks. The SIMs connect directly to the private network of the bank and do not use public internet. The mobile SIMs can be configured to be part of the private network set up for the bank by the ISP. Again, EarnBill helps such use cases with asset tracking and management, subscription management, usage billing and recurring billing features.

      • Power Companies for Electric Usage Meters

The electric usage tracking meters of the power companies can connect to the power’s company’s private network using mobile SIMs, much the same way as the bank ATMs can connect to the bank’s private network. This connectivity helps power companies to stream the metered reads directly to their cloud server. From the cloud, they use the power consumption data gathered from the meters and dispatch the power bills to the end customers in an automated manner.

EarnBill helps the ISP who sets up the private network for the companies to apply charges of each SIM to the power company. The sale of the SIMs to the power companies is typically in batches or blocks. The ISP has an agreement with the power company in such case and a flexible pricing model can be set up to charge the power company based on the number of SIMs (tiered pricing, volume pricing etc). It is even possible to rate the amount of data that was streamed and charge according to the usage as well as the number of SIMs.

  • ISP Billing System for the Resellers

EarnBill comes with a reseller module which is an ideal fit for an ISP Billing System for the resellers. EarnBill can be implemented at the Wholesaler’s end or at the Reseller’s end, depending on which Internet Service Provider is using EarnBill. It has some powerful features in either case.

When a wholesaler implements the ISP Billing System with the EarnBill platform, it provides the wholesaler ability to extend the system to be used by its resellers. Each reseller’s customers, their subscriptions, bills and payments can be tracked by the wholesaler with an agreed margin for each internet connection.

When a reseller implements the ISP billing system with EarnBill, they can use EarnBill’s comprehensive Product Catalogue feature to carefully set up the pricing and plans. Then they could use the financial reports to track the revenue, the costs, the margins and ensure profitability in the business.

Also, if the reseller uses the underlying internet service and offers various value added services, then the usage billing becomes an important feature using which the reseller can offer innovative pricing plans. The reseller could bundle various offerings and their usage pools together. This will help the reseller to maximise the revenue and the profits.

EarnBill’s ISP Billing Solutions are Flexible and Easy to Implement

EarnBill allows you to innovate and think beyond implementing a simple ISP Billing System. It provides flexible billing features and is a customisable ISP billing platform which is ideally suited for the Internet Service Providers and other Value Added Service providers in the sector.