B2B Billing Software|B2B Billing System|B2B Billing Solutions

EarnBill is a comprehensive BRM software (or Billing and Revenue Management System) for the B2B billing scenarios. It automates much of the billing and revenue management processes for organisations engaged with business clients. It streamlines various processes such as the usage rating, charging, invoicing, payment collection and important customer communications.

The EarnBill BRM system helps improve your revenue realisation, thereby improving your cash flow and reduces your bad debts. This allows you to run your business more efficiently and also improves the customer experience by removing billing and charging errors.

EarnBill is a B2B billing software that provides a host of features and functionalities helping organisations which rely on B2B billing. The benefits of this platform such as ability to meet complex requirements with deep configuration or small amount of customisation, and its ability to scale easily, make it a compelling option to consider for your business. Let us look at some specific features and benefits in this regards:

Keeping aside the usual BRM Features which you can checkout from our Features page, this section stresses on key features that are specifically more useful for the B2B billing scenarios. Here are some of EarnBill’s key B2B billing features:

EarnBill allows you to set up multiple revenue centers like departments, brands, sub-entities or resellers in one deployment of the system as different entities. This allows organisations to manage and track the revenue in a decentralised manner and track it more effectively. It also allows them to offer different product offerings under each sub entity, or offer the same products with different pricing rules and packaging.

With the Company Hierarchy feature, it is also possible to model the real life organisational hierarchy up to n-level in the system. You could have the parent company at the root level that can have a view of all the revenue across all the sub entities or brands, whereas each sub entity’s access is limited to manage and track their own customers, their own products and business.

EarnBill allows you to take your business international. As a back-end billing engine, you could implement EarnBill to rate, charge and bill customers across the globe in various countries and offer your products in respective currencies. The web portals of the system could be made available in different languages.

EarnBill supports sales tax, GST or VAT in multiple countries across the globe. It provides good, simple tax reports which help your finance departments comply with the tax authorities in your country. It is very easy to set up the tax plugin specific to your country and get the taxation function up and running.

The Account Hierarchy allows you to map the organisational hierarchy of your clients in the system. It allows you to set up various departments of your main client and define rules such as which department pays their own bill versus which ones rely on the parent to pay theirs.

EarnBill supports both the wholesaler as well as the reseller businesses for the billing and revenue management functions. A wholesaler for example can set up a parent entity for itself and set up multiple sub entities for the resellers. This way the wholesaler can have a complete view of all the business that resellers are making. It can be ensured through the automated billing in the system that bills are sent to the resellers for the wholesaler’s share of the business.

There are several benefits for the business with the EarnBill B2B billing solution:

The above diagram shows the end-to-end B2B billing and revenue management process followed by EarnBill. It starts with on-boarding of a customer who might be a business or a corporate. EarnBill has different configurable options to capture the data required for on-boarding.

For example, it is possible to define which kind of information your company would like to capture for each account type. For bigger corporations, there might be more than one billing address and the shipping address might be totally different, however for smaller businesses it may be that you define a single address for their registered office.

When on-boarding, the customer chooses the plan that they are subscribing to. This allows your company to automatically provision the services and the assets that are required to provide the service to your new business client. The activation of the service then might require some integration with networks or cloud based services, depending on your business of operations.

As the service is activated, the background billing core of the EarnBill creates a recurring subscription order to track the recurring billing for the new client. There might be other additional charges such as installation fees, equipment charges and virtual asset fees (like toll free numbers for example in a call center). All these charges are applied in EarnBill.

The invoicing process can be configured to specific periods when your company would send invoices to your customers. There is a great deal of flexibility in configuring the invoice process to set it to daily, weekly, bi-weekly, monthly, quarterly and so on. The invoicing process applies the charges and produces customised, branded bills that are sent to your customers as e-bills.

The EarnBill payment collection process can pull payments automatically based on the payment methods that your business has allowed and configured. There are many out of the box payment options available in EarnBill to process payments automatically. These include stored credit cards and bank accounts besides others.

If the automated payment fails, then a process of dunning notifications + additional payment re-attempts is followed in order to ensure that the failed payment is recovered sooner. If this does not succeed then such accounts are processed in the Ageing process to move the customer status from due to overdue and finally to a suspension status where the service can be deactivated.

Finally, reports are made available for such accounts that need to be pursued for recovery of bad debts through the manual collection process.

The end-to-end billing process is carried out in EarnBill with automation and least manual involvement. All the features are configurable and easy to set up. Thus, EarnBill supports the entire B2B billing process with a great deal of configuration, with automation and easy to use set up options. The section below provides some B2B success stories, available through our case study pages. These are implementations belonging to different domains in the B2B space.

Here are some case studies that showcase our B2B billing solutions:

👉 Case Study for a Multi Brand Call Center

👉 Case Study for a Multiline Mobile App Service

👉 Case Study for an Internet Radio Streaming Company

👉 Case Study for a Cloud Service Provider